Terms of Service

Last updated 31 August 2026

1. Who these terms are with

These terms govern the services provided by Viralsensor, a trading name of [LEGAL NAME], a sole trader registered in Portugal under NIF [NIF], at [ADDRESS] ("we", "us"). They apply to the business client named in the order or proposal ("you"). These are business to business services and are not directed at consumers.

2. What we provide

We produce short-form content for your brand at the cadence set out in your chosen plan, and, where your plan includes it, publish that content to the social media accounts you authorise. The specific cadence, formats and inclusions are those described on our pricing page or in your written proposal.

3. Fees and billing

Plans are billed monthly in advance and are payable before the corresponding month of production begins. Prices are exclusive of VAT and any other applicable taxes, which are added where required. Late payment entitles us to suspend production and publishing until the account is settled.

4. Term and cancellation

Plans run month to month with no minimum term unless agreed otherwise in writing. Either party may cancel with 30 days written notice, effective at the end of the current billing month. Fees already paid for the current month are not refundable, and we will complete the production owed for that month.

5. Your responsibilities

• Provide brand materials, product information and approvals in reasonable time. Delays in approval may reduce what we can produce or publish in a given month.
• Ensure you own or are licensed to use any material you send us, and that it does not infringe anyone's rights.
• Where we publish on your behalf, authorise the necessary account access and keep that authorisation valid.
• Ensure the claims you ask us to make about your product are accurate and lawful.

6. Approval and revisions

Nothing is published without your approval. Revisions are included as described in your plan. Content you have approved is deemed accepted.

7. Ownership of content

Once the month it belongs to has been paid for in full, you own the content we deliver to you and may use it however you wish, including as paid advertising. We retain ownership of our underlying methods, templates, prompts, tooling and workflows, none of which are transferred to you.

We may show work produced for you in our portfolio and case studies. If you would prefer we did not, tell us in writing and we will not.

8. No guarantee of results

We supply creative work and the reporting that goes with it. We do not control the distribution algorithms of any social media platform, and we do not run your advertising account. We therefore do not guarantee any level of views, engagement, reach, leads, sales or advertising performance, and no such outcome forms part of this agreement.

9. Platform rules and account risk

Social media platforms set and enforce their own rules and may restrict, suspend or remove accounts or content at their discretion. We take reasonable care to produce content that complies with published platform policies, but we are not responsible for platform decisions affecting your accounts.

10. Confidentiality

Each party will keep the other's non-public business information confidential and use it only to perform this agreement.

11. Liability

Neither party excludes liability for fraud, death or personal injury caused by negligence, or any liability that cannot lawfully be excluded. Subject to that, we are not liable for lost profits, lost revenue, lost data or indirect or consequential loss, and our total liability arising out of this agreement is limited to the fees you paid us in the three months before the event giving rise to the claim.

12. Governing law

This agreement is governed by the law of Portugal, and the courts of Portugal have exclusive jurisdiction over any dispute arising from it.

13. Changes to these terms

We may update these terms. Changes take effect for your next billing month, and we will tell you in advance if a change is material.

Contact

Questions about this document: book a call or email [CONTACT EMAIL].